Latest papers from Qingxiao Zheng
Evaluating UX in the context of AI’s complexity, unpredictability, and generative nature presents unique challenges. How can we support HCI researchers to create comprehensive UX evaluation plans? In this paper, we introduce EvAlignUX, a system powered by large language models and grounded in scientific literature, de…
Public libraries in the U.S. are increasingly facing labor shortages, tight budgets, and overworked staff, creating a pressing need for conversational agents to assist patrons. The democratization of generative AI has empowered public service professionals to develop AI agents by leveraging large language models. To u…
Understanding the emerging safety risks in nuanced social VR spaces and how existing safety features are used is crucial for building safe and inclusive 3D virtual worlds in the future. Prior research on safety risks in social VR is mainly based on interview or survey data of social VR users' experiences and perceptio…
Early conversational agents (CAs) focused on dyadic human-AI interaction between humans and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in which CAs are designed to mediate human-human interactions. CAs for polyadic interactions are unique because they encompass hybrid social inter…
Many couples experience long-distance relationships (LDRs), and “couple technologies†have been designed to influence certain relational practices or maintain them in challenging situations. Chatbots show great potential in mediating people’s interactions. However, little is known about whether and how chatbots…
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