Gagan Bansal

schoolUniversity Of Washingtonbar_chart#8056 Global Rank

Total Papers

HCI Rank

#8056

Research Areas

Years Active

Recent Publications

Understanding the Role of Human Intuition on Reliance in Human-AI Decision-Making with Explanations

AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when the AI system is wrong. While many factors may affect reliance on AI support,…

CHI '211st AuthorExplainable AI (XAI) +1

Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only when the AI, alone, outperformed both the human and the best team. Can explanation…

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