Sung-Chul Lee

schoolKorea Advanced Institute of Science and Technologybar_chart#13412 Global Rank

Total Papers

HCI Rank

#13412

Research Areas

Years Active

Recent Publications

SolutionChat: Real-time Moderator Support for Chat-based Structured Discussion

Online chat is an emerging channel for discussing community problems. It is common practice for communities to assign dedicated moderators to maintain a structured discussion and enhance the problem-solving experience. However, due to the synchronous nature of online chat, moderators face a high managerial overhead in…

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