Danyang Tian

Help Wanted - or Not: Bridging the Empathy Gap between Wheelchair Users and Passersby through AI-Mediated Communication with Politeness Strategies

Wheelchair users, as a minority group in the society, often face a lack of understanding of their physical, emotional, and social challenges. This empathy gap leads to miscommunication, misunderstanding, and exclusion in social interactions. This study evaluates the empathy gap in help-related social challenges for w…