Omri Haller

schoolBen Gurion University of the Negevbar_chart#29534 Global Rank

Total Papers

HCI Rank

#29534

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Years Active

Recent Publications

ImpReSS: Designing and Evaluating a Lightweight Implicit Recommender System in Conversational Support Agents

Large language model (LLM)-powered AI agents have transformed customer support, yet little research has addressed the integration of product recommendations into problem-solving dialogues. We introduce ImpReSS, a lightweight implicit recommender system for conversational support agents based on small language and embe…

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