CHI '261st AuthorAging-Friendly Technology Design +3
“It doesn’t make my life easier, doesn’t make it harder”: Human infrastructures of digital welfare in later life
The rapid digitalisation of public services has raised concerns about the exclusion of older adults. To examine this issue, we conducted a qualitative study in Shantou, China, exploring how older adults sustained participation in digital welfare. Despite limited direct interaction with digital systems, they wove digit…