Karen Sowon

My Money, Your Name: Challenges and Workarounds in ID-Required Mobile Money in East Africa

Mobile money (MoMo) services have increased access to financial services in low- and middle- income countries (LMICs). However, requirements to register SIM cards with a government-issued identification have left around 18% of users, most without IDs, banking under a third-party’s name. Through interviews with 72 urba…