Susmita Biswas

schoolBRAC Universitybar_chart#7423 Global Rank

Total Papers

HCI Rank

#7423

Research Areas

Years Active

Recent Publications

The Digital Democracy Paradox: When Usability and Literacy Barriers Undermine Inclusive E-Government

Bangladesh’s expansion of online public services has improved access on paper, yet literacy barriers, fragile infrastructure, and inconsistent design continue to exclude many citizens. Through a convergent mixed-methods study, 293 survey responses, 28 administrator and mediator interviews, and heuristic evaluation, we…

CHI '26CorrespondingHonorable MentionDeveloping Countries & HCI for Development (HCI4D) +2

Decoding Islamic HCI: What Current Patterns Reveal About Future Possibilities

Researchers in HCI have examined how values, challenges, and cultural contexts of Muslim communities influence technology design and use, shaping the discussion around "Islamic HCI". However, debates continue on better incorporating Islamic values into the broader discourse on technology and society. To explore this,…

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