Jiawei Zhou

schoolStony Brook Universitybar_chart#7460 Global Rank

Total Papers

HCI Rank

#7460

Research Areas

Years Active

Recent Publications

Finding the Signal in the Noise: An Exploratory Study on Assessing the Effectiveness of AI and Accessibility Forums for Blind Users’ Support Needs

Accessibility forums and, more recently, generative AI tools have become vital resources for blind users seeking solutions to computer-interaction issues and learning about new assistive technologies, screen reader features, tutorials, and software updates. Understanding user experiences with these resources is essent…

CHI '263rd AuthorVisual Impairment Technologies (Screen Readers, Tactile Graphics, Braille) +3

Lost in Instructions: Study of Blind Users’ Experiences with DIY Manuals and AI-Rewritten Instructions for Assembly, Operation, and Troubleshooting of Tangible Products

AI tools like ChatGPT and Be-My-AI are increasingly being used by blind individuals. Although prior work has explored their use in some Do-It-Yourself (DIY) tasks by blind individuals, little is known about how they use these tools and the available product-manual resources to assemble, operate, and troubleshoot physi…

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