Sarah Abdelwahab Gaballah

Certified AI System = Trustworthy? Exploring Expert and Lay User Perceptions and Needs Regarding AI Certification

AI certification has emerged as a promising mechanism to enhance transparency, accountability, and public trust. However, end-user perspectives remain largely unexplored. This study investigates two groups with differing AI expertise. Through qualitative interviews with 30 participants (15 experts, 15 lay users), we e…