Joel Wester

schoolUniversity of Copenhagenbar_chart#7348 Global Rank

Total Papers

HCI Rank

#7348

Research Areas

Years Active

Recent Publications

Polite But Boring? Trade-offs Between Engagement and Psychological Reactance to Chatbot Feedback Styles

As conversational agents become increasingly common in behaviour change interventions, understanding optimal feedback delivery mechanisms becomes increasingly important. However, choosing a style that both lessens psychological reactance (perceived threats to freedom) while simultaneously eliciting feelings of surpris…

CHI '261st AuthorConversational Chatbots +2

Chaplains' Reflections on the Design and Usage of AI for Conversational Care

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support needs occur in non-clinical contexts, and therefore requires different conversation…

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