Yifan Song

Supporting Learners' Use of Imperfect Generative Pedagogical Chatbots: The Role of Chatbot Response Uncertainty and Reduced Verbosity

Generative chatbots promise to scale personalized learning. Most publicly available generative chatbots are designed to provide confident and eloquent responses by default, even when hallucinating. Prior work has observed that learners using such chatbots often engage shallowly and fail to detect chatbot errors due to…