James Schaffer

schoolDEVCOM Army Research Laboratorybar_chart#9968 Global Rank

Total Papers

HCI Rank

#9968

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Years Active

Recent Publications

Personalized Explanations for Hybrid Recommender Systems

Recommender systems have become pervasive on the web, shaping the way users see information and thus the decisions they make. As these systems get more complex, there is a growing need for transparency. In this paper, we study the problem of generating and visualizing personalized explanations for hybrid recommender…

IUI '191st AuthorExplainable AI (XAI) +1

I Can Do Better Than Your AI: Expertise and Explanations

Intelligent assistants, such as navigation, recommender, and expert systems, are most helpful in situations where users lack domain knowledge. Despite this, recent research in cognitive psychology has revealed that lower-skilled individuals may maintain a sense of illusory superiority, which might suggest that users…

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