Xiaozheng Wang

schoolVirginia Techbar_chart#29372 Global Rank

Total Papers

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#29372

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Recent Publications

Mental Models of Generative AI Chatbot Ecosystem

The capability of GenAI-based chatbots, such as ChatGPT and Gemini, has expanded quickly in recent years, turning them into GenAI Chatbot Ecosystems. Yet, users' understanding of how such ecosystems work remains unknown. In this paper, we investigate users' mental models of how GenAI Chatbot Ecosystems work. This is a…

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