CUI '252nd AuthorIntelligent Voice Assistants (Alexa, Siri, etc.) +3
SmartEats: Investigating the Effects of Customizable Conversational Agent in Dietary Recommendations
In conversational recommender systems (CRS), the communication characteristics exhibited by the conversational agent (CA) can greatly shape user experience and their perceptions of the recommendation quality. Yet, prior work often adopts a one-size-fits-all approach, leaving the potential benefits of CA customizabilit…