CSCW '251st AuthorBeyond AI: Additional Considerations for Enhancing Healthcare
‘I do not see the point of using the system’. Understanding a Broken Policy Knot in the Primary Care Sector
This paper explores the implementation of a policy promoting new cooperative practices in the primary care sector. Through a two-year multi-sited ethnographic study of Multi-Professional Healthcare Centers (MPHCs) and their coordination mechanisms, we highlight the gaps between the coordinative protocols that prescrib…