CSCW '181st AuthorBots and Online Communities
Operationalizing conflict and cooperation between automated software agents in Wikipedia: A replication and expansion of ‘Even Good Bots Fight’
This paper replicates, extends, and refutes conclusions made in a study published in PLoS ONE ("Even Good Bots Fight"), which claimed to identify substantial levels of conflict between automated software agents (or bots) in Wikipedia using purely quantitative methods. By applying an integrative mixed-methods approach…