Jimena Noa Guevara

Measuring User Experience Inclusivity in Human-AI Interaction via Five User Problem-Solving Styles

Motivations: Recent research has emerged on generally how to improve AI products’ human-AI interaction (HAI) user experience (UX), but relatively little is known about HAI-UX inclusivity. For example, what kinds of users are supported, and who are left out? What product changes would make it more inclusive? Objective…