Yoonsu Kim

Understanding Users’ Dissatisfaction with ChatGPT Responses: Types, Resolving Tactics, and the Effect of Knowledge Level

Large language models (LLMs) with chat-based capabilities, such as ChatGPT, are widely used in various workflows. However, due to a limited understanding of these large-scale models, users struggle to use this technology and experience different kinds of dissatisfaction. Researchers have introduced several methods, su…