Macy Takaffoli

Generative AI in User Experience Design and Research: How Do UX Practitioners, Teams, and Companies Use GenAI in Industry?

User Experience (UX) practitioners, like UX designers and researchers, have begun to adopt Generative Artificial Intelligence (GenAI) tools into their work practices. However, we lack an understanding of how UX practitioners, UX teams, and companies actually utilize GenAI and what challenges they face. We conducted in…