CSCW '251st AuthorFighting Misinformation, Building Believability
“If it has an exclamation point, I step away from it, I need facts, not excited feelings”: Technologically Mediated Parental COVID Uncertainty
As a novel virus, COVID introduced considerable uncertainty into the daily lives of people all over the globe since late 2019. Relying on twenty-three semi-structured interviews with parents whose children contracted COVID, we analyzed how the use of social media moderated parental uncertainty about the symptoms, prog…