CSCW '242nd AuthorSession 3e: Trusting the Machine: Fake News. AI Decision-Making, and Auditing
Designing for Appropriate Reliance: The Roles of AI Uncertainty Presentation, Initial User Decision, and User Demographics in AI-Assisted Decision-Making
Appropriate reliance is critical to achieving synergistic human-AI collaboration. For instance, when users over-rely on AI assistance, their human-AI team performance is bounded by the model's capability. This work studies how the presentation of model uncertainty may steer users' decision-making toward fostering appr…