CSCW '241st AuthorSession 3g: Collaborative Technologies: Empathy, Attribution, and Risk
Situating Empathy in HCI/CSCW: A Scoping Review
Empathy is considered a crucial construct within HCI and CSCW, yet our understanding of this complex concept remains fragmented and lacks consensus in existing research. In this scoping review of 121 articles from the ACM Digital Library, we synthesize the diverse perspectives on empathy and scrutinize its current con…