CSCW '221st AuthorVisual Impairments; Visual Impairments
“I was Confused by It; It was Confused by Me:” Exploring the Experiences of People with Visual Impairments around Mobile Service Robots
Mobile service robots have become increasingly ubiquitous. However, these robots can pose potential accessibility issues and safety concerns to people with visual impairments (PVI). We sought to explore the challenges faced by PVI around mainstream mobile service robots and identify their needs. Seventeen PVI were int…