CSCW '221st AuthorDigital Access and Transformation During the Pandemic; Digital Access and Transformation During the Pandemic
“It’s only when somebody says a tool worked for them that I believe it will work for me”: Socio-tecture as a lens for digital transformation
Small and Medium sized Businesses (SMBs) make up majority of employment in Africa (around 80%). Understanding the digital transformation that SMBs in Africa went through during the pandemic can play an important role in uncovering how to build solutions that better support the African business and African worker. In t…