CSCW '18CorrespondingRatings, Comments, and Feedback
Who is Addressed in this Comment? Automatically Classifying Meta-Comments in News Comments
User comments have become an essential part of online journalism. However, newsrooms are often overwhelmed by the vast number of diverse comments, for which a manual analysis is barely feasible. Identifying meta-comments that address or mention newsrooms, individual journalists, or moderators and that may call for rea…