Latest papers from Yu Wu
Online feedback exchange platforms enable content creators to collect a diverse set of design feedback quickly. However, creators can experience low quality and harsh feedback when using such platforms. In this paper, we leverage the empathy of the feedback provider to address both these issues. Specifically, we teste…
Content creators fear receiving unnecessarily harsh criticism when posting creative work in online platforms. We refer to feedback written in an unnecessary harsh tone as negative feedback. We conducted an online experiment to investigate the efficacy of three coping activities for mitigating the influence of negative…
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