Franziska Babel

schoolLinkoping Universitybar_chart#8538 Global Rank

Total Papers

HCI Rank

#8538

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Recent Publications

The Human Behind the Robot: Rethinking the Low Social Status of Service Robots

Robots in our society are commonly perceived as subordinate servants with a lower social status than humans. This often leads to humans prioritizing themselves during conflict situations. This becomes problematic when robots start to directly represent humans as proxies if people do not think of the human operator beh…

CHI '241st AuthorSocial Robot Interaction +1

A Robot Jumping the Queue: Expectations About Politeness and Power During Conflicts in Everyday Human-Robot Encounters

Increasing encounters between people and autonomous service robots may lead to conflicts due to mismatches between human expectations and robot behaviour. This interactive online study (N = 335) investigated human-robot interactions at an elevator, focusing on the effect of communication and behavioural expectations o…

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