Willem van der Maden

schoolIT University of Copenhagenbar_chart#7171 Global Rank

Total Papers

HCI Rank

#7171

Research Areas

Years Active

Recent Publications

Results-Actionability Gap: Understanding How Practitioners Evaluate LLM Products in the Wild

How do product teams evaluate LLM-powered products? As organizations integrate large language models (LLMs) into digital products, their unpredictable nature makes traditional evaluation approaches inadequate, yet little is known about how practitioners navigate this challenge. Through interviews with nineteen practit…

CHI '254th AuthorHonorable MentionCognitive Impairment & Neurodiversity (Autism, ADHD, Dyslexia) +2

The Centers and Margins of Modeling Humans in Well-being Technologies

This paper critically examines the machine learning (ML) modeling of humans in three case studies of well-being technologies. Through a critical technical approach, it examines how these apps were experienced in daily life (technology in use) to surface breakdowns and to identify the assumptions about the “human” body…

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