Prerna Malik

schoolInternational Institute of Information Technologybar_chart#4478 Global Rank

Total Papers

HCI Rank

#4478

Research Areas

Years Active

Recent Publications

"Should I visit the clinic": Analyzing WhatsApp-mediated online health support for Expectant and New Mothers in Rural India

Limited interaction with professionals, infrastructural, and social constraints put barriers in providing holistic support to expectant and new mothers in low-resource settings. We examine the use of digital support groups facilitated through WhatsApp by a non-government organization in India. Complementing prior rese…

CHI '212nd AuthorSpecial Education Technology +1

Illustrating the Gaps and Needs in the Training Support of Community Health Workers in India

In India, and other developing countries, Community Health Workers (CHWs) provide the first line of care in delivering necessary maternal and child health services. In this work, we assess the training and skill-building needs of CHWs, through a mobile-based training intervention deployed for six months to 500 CHWs fo…

CSCW '192nd AuthorParenting

Feedpal: Understanding opportunities for Chatbots in Breastfeeding Education of Women in India

Use of chatbots in different spheres of life is continuously increasing since a couple of years. We attempt to understand the potential of chatbots for breastfeeding education by conducting an Wizard-of-Oz experiment with 22 participants. Our participants included breastfeeding mothers and community health workers fro…

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