An Bella Chen

Folk Tales of IoT: Understanding the Impact of Stories on Users' Positive and Negative Perceptions of Smart Home IoT Devices

This study examines how anecdotal stories from friends, peers, and online sources influence non-experts’ perceptions and behaviors toward smart home IoT devices. We surveyed 263 participants, collecting narratives that either positively or negatively influenced their perception of IoT devices, which they retold in tex…