Bich Ngoc (Rubi) Doan

schoolKorea Advanced Institute of Science and Technologybar_chart#8702 Global Rank

Total Papers

HCI Rank

#8702

Research Areas

Years Active

Recent Publications

Latest papers from Bich Ngoc (Rubi) Doan

CSCW '252nd AuthorGoverning Online Communities

Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance

Platforms are increasingly adopting industrial models of moderation that prioritize scalability and consistency, frequently at the expense of context-sensitive and user-centered values. Building on the multi-level governance framework that examines the interdependent relationship between platforms and middle-level com…

CHI '251st AuthorOnline Harassment & Counter-Tools +1

The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot

Volunteer moderators use various strategies to address online harms within their communities. Although punitive measures like content removal or account bans are common, recent research has explored the potential for restorative justice as an alternative framework to address the distinct needs of victims, offenders, a…

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