Zhuofan Jia

VeriSMS: A Message Verification System for Inclusive Patient Outreach against Phishing Attacks

Patient outreach enables timely communication between patients and healthcare providers but is vulnerable to phishing/spoofing attacks. In this paper, we work with a U.S.-based healthcare provider to design an inclusive method to address this threat. We present VeriSMS which allows patients to call a voice agent to ve…