Brennan Schaffner

schoolUniversity of Chicagobar_chart#5221 Global Rank

Total Papers

HCI Rank

#5221

Research Areas

Years Active

Recent Publications

"Community Guidelines Make this the Best Party on the Internet": An In-Depth Study of Online Platforms' Content Moderation Policies

Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each platform has thus developed bespoke content moderation policies, but there is little…

CSCW '231st AuthorOnline Content and Algorithms

Don’t Let Netflix Drive the Bus: User’s Sense of Agency Over Time and Content Choice on Netflix

Users often turn to subscription video on demand (SVOD) platforms for entertainment. However, these platforms sometimes employ manipulative tactics that undermine a user's sense of agency over time and content choice to increase their share of a user's attention. Prior research has investigated how interface designs a…

CSCW '221st AuthorChanges in Platform Designs; Changes in Platform Designs

Understanding Account Deletion and Relevant Dark Patterns On Social Media

Social media users may wish to delete their accounts, but it is unclear if this process is easy to complete or if users understand what happens to their account data after deletion. Furthermore, since platforms profit from users' data and activity, they have incentives to maintain active users, possibly affecting what…

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