Ayman A Mahfuz

Towards Designing a Question-Answering Chatbot for Online News: Understanding Questions and Perspectives

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles journalists and readers deem fit for such a chatbot in newsrooms. To address this gap, we…