Latest papers from Gerhard Schwabe
Chronic diseases are the main drivers of rising healthcare costs in Europe. Over the last 30 years, the number of people with obesity has doubled. Reducing overweight and obesity is critical in tackling chronic diseases as they are the primary risk factors for many chronic diseases. However, adherence to lifestyle int…
The use of drones in public safety operations offers police departments potential benefits such as safety and efficiency. However, rarely considered are the perspectives of the public who are affected by the usage of drone in police operations. Ensuring and enhancing the sense of public safety is a primary goal of the…
Despite growing economic importance, freelance software developers face unfavorable conditions on freelance platforms. Among others, they need to deal with the consequences of elevated expectations emerging during technology hypes. Despite this, the impact of hype on freelancers remains underexplored, limiting our abi…
Large language models (LLMs) are prone to hallucinations, i.e., nonsensical, unfaithful, and undesirable text. Users tend to overrely on LLMs and corresponding hallucinations which can lead to misinterpretations and errors. To tackle the problem of overreliance, we propose HILL, the Hallucination Identifier for Large…
In today’s digital age, characterized by rapid news consumption and increasing vulnerability to propaganda, fostering citizens' critical thinking is crucial for stable democracies. This paper introduces the design of ClarifAI, a novel automated propaganda detection tool designed to nudge readers towards more critical…
Applications of drones in emergency response, like firefighting, have been promoted in the past decade. As the autonomy of drones continues to improve, the ways in which they are integrated into firefighting teams and their impact on crews are changing. This demands more understanding of how firefighters perceive and…
Modern technology promises to improve service encounters by automated documentation or better decision traceability. At the same time, research suggests negative impact of technology on human-to-human advisory services: including technology might negatively impact the interpersonal communication and enforce unpleasant…
Advisory services are ritualized encounters between an expert and an advisee. Empathetic, high-touch relationship between those two parties was identified as the key aspect of a successful advisory encounter. To facilitate the high-touch interaction, advisors established rituals which stress the unique, individual cha…
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