Chia Hsin (Josette) Lee

The Hidden Toll of Instant Messaging Use in Remote Work: Interaction Dynamics Between Subordinates and Supervisors

The research centers on examining the utilization of instant messaging (IM) in remote work interactions between supervisors and subordinates. Through a series of one-on-one in-depth interviews (n = 12), our findings unveil distinct nuances in how subordinates and supervisors perceive and engage with IM, encompassing a…